Andrea Haney Poole
Andrea Haney Poole is an author, speaker, and organizational strategist who examines how people and systems interact, especially during technology-enabled change. As Founder and Chief Observer of How Very Human, she explores the human behavior beneath decisions, service experiences, organizational culture, and transformation.
Andrea’s experience includes program leadership in healthcare technology, employee experience, people development, onboarding, leadership development, organizational readiness, and change. At Optum, she worked across global teams to strengthen communication, learning, leadership programs, and the conditions that help people adopt new ways of working. Her perspective connects practical organizational experience with a human-centered approach to AI, service quality, and decision-making.
About the Book:
The Long Way I Came
The Long Way I Came is a nonlinear memoir about surviving family trauma, adapting to difficult circumstances, and learning to recognize the person beneath the roles and expectations shaped by others. Through reflections on memory, identity, healing, and becoming, Andrea Haney Poole traces the winding path toward self-understanding and a life that feels genuinely her own.
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